Privacy Policy
Privacy Policy
Gabriela’s Garden respects your privacy and is committed to protecting your personal information.
This privacy policy explains how customer information may be collected, used and stored when using the Gabriela’s Garden website, services and subscription features.
1. Information We Collect
Gabriela’s Garden may collect personal information including:
name
email address
phone number
delivery address
account login details
order history
subscription preferences
allergy or dietary information provided voluntarily by customers
We may also collect limited technical information such as:
browser type
device information
website usage data
to help improve website performance and user experience.
2. How Your Information Is Used
Customer information may be used for:
processing orders
managing subscriptions
arranging deliveries
responding to customer enquiries
improving services and website functionality
communicating important updates relating to orders or accounts
Gabriela’s Garden does not sell customer information to third parties.
3. Allergy & Dietary Information
Any allergy or dietary information submitted by customers is used solely for order preparation and customer safety purposes.
While care is taken during produce preparation, Gabriela’s Garden cannot guarantee a completely allergen-free environment.
Customers remain responsible for reviewing product suitability before consumption.
4. Payment Information
Payment information is processed securely through third-party payment providers.
Gabriela’s Garden does not store full payment card details on its systems.
5. Data Security
Reasonable steps are taken to help protect customer information from:
unauthorised access
misuse
disclosure
loss
However, no online system can be guaranteed completely secure and customers use the website at their own discretion.
6. Cookies & Website Analytics
Gabriela’s Garden may use cookies or similar technologies to:
improve website functionality
remember preferences
understand website usage
Additional cookie or analytics notices may be added as website features expand.
Customers can manage cookies through their browser settings.
7. Account Information
Customers are responsible for keeping their account information accurate and up to date, including:
delivery addresses
contact details
allergy information
Incorrect information may affect deliveries or customer communication.
8. Third-Party Services
Some website functionality may rely on trusted third-party services including:
payment processors
hosting providers
authentication systems
analytics tools
These providers may process information as necessary to support Gabriela’s Garden services.
9. Data Retention
Customer information may be retained for:
order history
legal obligations
customer support
business record keeping
Information no longer required may be deleted or anonymised where appropriate.
10. Your Rights
Customers may request:
access to personal information
correction of inaccurate information
deletion of account information where legally permitted
Requests can be made using the contact information provided on the website.
11. Changes To This Policy
Gabriela’s Garden may update this privacy policy from time to time.
Updated versions will be published on this page and continued use of the website constitutes acceptance of any changes.
12. Contact
For privacy-related questions or requests, please contact Gabriela’s Garden using the contact information provided on the website.